Frequently Asked Questions

General Questions

Q. What is a Credit Union?
Q. Who owns the Credit Union?
Q. What are the Operation Principals of the Credit Union?
Q. What is the organisational structure of the Credit Union?
Q. Who regulates the Credit Union?

Membership

Q. Who can join St Gabriel's?
Q. What do I need to join?
Q. Can I have a joint account?
Q. Can I join if I am a member of another Credit Union?
Q. Can I transfer my accounts from another Credit Union?
Q. How do I change my name or address details?
Q. How do I close an account?
Q. What happens to my accounts if I die?
Q. Is my information kept confidential?
Q. How can I make a complaint?

Savings

Q. As a member am I required to save?
Q. Can I withdraw my savings?
Q. Are my savings secure?
Q. What is meant by a dividend?
Q. Do I pay tax on any dividend earned?
Q. What is Live Saving Insurance?
Q. What happens to my savings if I die?

Loans

Q. How does the credit union fund their loans?
Q. How long do I have to be a member before I can borrow?
Q. Are there any limits to the amount or term of my loan?
Q. What are the interest rates charged on loans?
Q. What will be considered when my loan application is reviewed?
Q. What, if any, security will be required against my loan?
Q. What is Loan Protection Insurance?
Q. What happens if I get into difficulties with my repayments?

Other Services

Q. Can I pay my bills though the credit union?
Q. Who is eligible for Payroll Deductions?
Q. How do I change my Payroll Deductions?
Q. Can I pay via a Direct Debit or Standing Order?
Q. What Foreign Exchange services are available?
Q. What is Death Benefit Insurance?
Q. Can non members use the services provided by the credit union?

FAQ Sections

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